Absence notifications or requests for absence must be directed to the School Office via parents@ditchampark.com. This is essential for our registers and legal documentation.
• General enquiries or concerns about your child should be directed to your child’s Form Tutor in Seniors and Class Teacher in Juniors in the first instance. As or when required, Class Teachers and Form Tutors will liaise with the relevant member of our Senior Leadership Team.
• In Seniors, subject based issues should be directed to the relevant subject teacher and/or the Head of Department – though you may wish to cc your child’s Form Tutor as well. The email address of each teacher can be found on our website under About Ditcham and then Staff and Governors. Double-click on the name of a member of staff and this will provide you with their email.
• Urgent or emergency situations must always be communicated through the School Office, preferably by phone: 01730 825659. If this is not possible, please use the parents@ditchampark.com email address.
• During the School day, our priority is to dedicate time to pupils through teaching, preparing and marking work, pastoral support, and other co-curricular activities. The expectation is that staff will aim to acknowledge all emails within two working days. Where required, a more detailed response should arrive within five working days. If you have not received a response within this time, please contact the School Office as the staff member concerned may be absent, running a School trip or not in School as a number of our staff are part-time.
• Staff email addresses are available from the Parents Portal on the School website and on our website under About Ditcham and then Staff and Governors. Double-click on the member of staff to receive their email address.
• If you wish to contact the School in the holidays, please contact the School Office directly via parents@ditchampark.com or by phoning: 01730 825659. Inevitably there will be some occasions when the office is closed i.e. Bank Holidays, between Christmas and New Year and for some days at Easter and in the summer. At these times, a message will be left on the School answer phone and you will receive an auto-reply to any email advising when staff will be back.
• Safeguarding or Child Protection issues should be emailed directly to our designated safeguarding persons: Mrs Pippa Probert pippa.probert@ditchampark.comor Ms Kate Senior kate.senior@ditchampark.com.
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